
B125 / B275 / B697 Product Support Guide
Version 2
7/17/06 page 20
Contact Information
Name Contact
Technical Services Call Center (Hotline) Ricoh: 1-800-537-4264
Savin/Gestetner: 1-800-291-6044
Lanier: 800-333-3147
Application Help Desk (Software Issues) Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995
National Reclamation Center (800) 557-4264 / http://www.nrc-usa.com
Technology Solutions Center Web Site http://tsc.ricohcorp.com
Ricoh Web Site http://www.ricoh-usa.com/
Savin iLINC Web Site http://w3.savin.com
Gestetner ILINE Web Site http://w3.gestetnerusa.com
Lanier Web Site http://www.lanier.com
Headquarter Web Sites Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Gestetner Corporation: http://www.gestetnerusa.com/
Fax On Demand (973) 808-3590
Material Safety Data Sheets 1-800-336-MSDS (6737)
Eastern Training Center (973) 808-7646
Western Training Center (714) 566-3692
Lanier Education Center (678)-824-3000
Revision History
Version 1 – Original version 5/12/04.
Version 2 – 7/17/06.
Page 1 - New product code and S/N configuration add for RoHs compliant machine.
Page 3 - Major improvement / features updated.
Page 4 - Max original length updated.
Page 5 - Max paper length updated.
Page 9 - Original sizes updated.
Page 12 - EDP codes and product codes updated for RoHs compliance.
Page 15 - Controller PC Specs updated for Plotbase version 6.3.
Page 21 - Cost Fact Sheet removed.
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