
B202/B178/B180 Product Support Guide
Ver 1.1 11/22/2005 Page 25 of 33
Contact Information
Name Contact
Technical Services Call Center (Hotline)
Ricoh: 1-800-537-4264
Savin/Gestetner: 1-800-291-6044
Lanier: 800-333-3147
Application Help Desk (Software Issues)
Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995
National Reclamation Center (800) 557-4264 / http://www.nrc-usa.com
Technology Solutions Center Web Site http://tsc.ricohcorp.com
Ricoh Web Site http://www.ricoh-usa.com/
Savin iLINC Web Site http://w3.savin.com
Gestetner ILINE Web Site http://W3.gestetnerusa.com
Lanier Web Site http://www.lanier.com
Headquarter Web Sites
Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Gestetner Corporation: http://www.gestetnerusa.com/
Fax On Demand (973) 808-3590
Material Safety Data Sheets 1-800-336-MSDS (6737)
Eastern Training Center (973) 808-7646
Western Training Center (714) 566-3692
Southern Training Center (770) 840-4835
Lanier Education Center (678)-824-3000
Special Tools
U: Unique for this model
C: Common with listed model
Item Part Number Description Q’ty Unique or Common
1
B6455010 SD Card 1 C (General)
2
B6456700 PCMCIA Card Adapter 1 C (General)
3
B6456800 USB Reader/Writer 1 C (General)
4
VSSM9000 Digital Multimeter – FLUKE87 1 C (General)
5
A2579300 Grease Barrierta – S552R 1 C (General)
6
A0929503 C4 Color Test Chart (3 pcs/set) 1 C (General)
7
C4019503 Magnification Scope 1 C (General)
8
A0069104 Scanner Positioning Pin (4pcs/set) 1 C (General)
9
G0219350 Loop Back Connector (Note) 1 C (General)
10
G5885140 Plug - IEEE1284 Type C (Note) 1 C (General)
11
52039501 Silicon Grease G-501 1 C (General)
NOTE: Loop-back Connector (item 9) requires Plug - IEEE1284 Type C (item 10).
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